Working under Microsoft
Windows NT 4.0, 95, or 98, Screen'N Go! has employed advanced and proven technology and
the best mapping data available today in database management, communications, and mapping.
The software is easy for customization and configuration, and is flexible in making
continuous enhancement and improvement of performance as the business situation changes
and the technology evolves.
The software has
been used by dozens of satisfied customers for over 4 years. As one client in Ohio put it,
"I have seen lots of screening software, but this one really works. I figured that we
could save about $250,000.00 this year just by using the software and one operator. Then
if you look at the cost of the software, it's nothing!"
Screen'N Go!
contains two major components: Ticket Receiving and Ticket Processing.
1.
Ticket Receiving: With dedicated modem connection with the one call center, tickets
are being received, stored, and secured on the file server in its raw form, usually an
ASCII text file. The system is enriched with functions like:
- user-definable
answer back switch that ensures a much more solid communication with One Call Agencies;
- the
use of either control characters or character strings to identify the beginning and ending
of a ticket, a flexibility being necessary as different One Call Agencies have different
ways and capabilities in transmitting tickets;
- tickets
can be printed automatically or manually;
- tickets
are date/time stamped.
2.
Ticket Processing: This is the main body of Screen'N Go. Its main features include
(a). parsing different types of tickets as they are being received from different One Call
Agencies; (b). storing the results in a database; (c). automatically screening tickets
based on the geo-referenced facility data of the company; (d) providing a powerful and
efficient GUI (Graphical User Interface) for mapping, marking, and re-distributing
tickets:
- working
in a LAN/WAN environment, tickets can be saved in a centralized database;
- parsing
the original ticket and save the information in a database;
- the
database can be easily ported out to popular database formats such as Microsoft Access
- advanced
mapping technology is utilized in automatic screening when geo-referenced facility data
with user-defined safety buffer is available; if the dig location falls outside of the
safety buffer, the ticket is automatically "CLEARED";
- tickets
can be transmitted to remote sites in batch mode via fax or modem based on pre-configured
profile;
- tickets
are easily identifiable with One Call Agencies' codes, ticket's serial number, sequence
number, state, county, town/place, dig location, ticket clearance code, user response
code, and so on;
- rich
filtering tools allow the operator to look at tickets by date and time, ticket type (e.g.
"EMERGENCY"), clearance status code, and so on;
- sorting
tools allow tickets to be viewed by ticket type, ticket serial number, county, town, user
response, etc. for efficient ticket screening and processing;
- with
abundant and powerful mapping tools, the operator can locate the work site using the
street database, grid, longitude/latitude values, or any useful geo-references, and make
intuitive decisions about the work site's impact based on the company's geo-referenced
facility layer;
- the
operator can add comments to the tickets;
- Custom
reports are available for auditing, ticket checking, and performance monitoring.
Screen shot from One Call Systems's Screen'N Go! |
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